Refund policy

At Just Sweat, we want you to be happy with your purchase. If something isn’t right, please review this policy before sending anything back.

Eligibility for returns

To be eligible for a return, items must be:

Unworn, unwashed, and in the same condition you received them
In original packaging with tags attached, where applicable
Returned only after we have approved your return request by email

Please do not send a return until we have confirmed next steps with you.

How to start a return

Email us at jsweat@justsweatnj.com with:

Your order number
The item(s) you wish to return
A brief description of the issue
Photos, if the item is damaged or incorrect

We will reply with return instructions if your request is approved.

Return shipping address

If your return is approved, ship your item to:

Just Sweat

P.O. Box 1662
Linden, NJ 07036
United States

Customers are responsible for return shipping costs unless we made an error with your order.

Refunds

Once we receive and inspect your approved return, we will issue a refund to your original payment method for eligible items.

Original shipping charges are non-refundable unless we made an error with your order. If you received free shipping as part of a promotion, we may deduct standard shipping costs from your refund where applicable.

Please allow additional time for your bank or card provider to process the refund after we issue it.

Non-returnable items

The following are not eligible for return:

Items not reported within 14 days of delivery
Items that are worn, washed, damaged by the customer, or missing tags
Items marked as Final Sale at the time of purchase

Questions

For return or refund questions, contact us at jsweat@justsweatnj.com.